Legal

Privacy Policy

Your privacy matters. This policy explains what data we collect and how we use and protect it.

Last updated: August 1, 2026

This Privacy Policy describes how KieHub (“we”, “us”, or “our”) collects, uses, and shares information when you use our website and platform. By using KieHub, you agree to the practices described here.

1. Information We Collect

Account information such as your name, work email, company, and role when you sign up or contact us.

Usage data including pages visited, features used, and diagnostic information collected automatically to improve the product.

Content and connections you configure, such as integration settings and workflows you build on the platform.

2. How We Use Information

To provide, operate, secure, and improve the KieHub platform and respond to your requests.

To communicate with you about your account, product updates, and support.

To detect, prevent, and address technical issues, fraud, and abuse.

3. Data From Connected Systems

When you connect systems such as Snowflake, Collibra, Jira, Confluence, or your identity provider, KieHub processes only the data necessary to run the agents and workflows you configure.

Sensitive data is handled through guardrails, classification, and PII controls, and access is enforced by role-based access control (RBAC).

4. Data Sharing

We do not sell your personal data. We share information only with service providers who help us operate the platform, or when required by law.

5. Data Security & Retention

We use industry-standard safeguards to protect your data in transit and at rest. We retain data for as long as needed to provide the service and meet legal obligations.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. Contact us at privacy@kiehub.com to exercise these rights.

7. Contact

For any questions about this Privacy Policy, reach us at privacy@kiehub.com.